Building a Dream Team: The Importance of Team Composition in Incident Management Process
The Importance of Team Composition in Incident Management Process In today’s fast-paced digital world, incidents can happen at any moment, disrupting business operations and causing significant financial losses. According to a study by IT Brand Pulse, the average cost of a minute of IT downtime is around $5,600. This highlights the need for a robust Incident Management Process (IMP) to quickly identify, assess, and resolve incidents. One crucial aspect of an effective IMP is team composition. In this blog post, we will explore the importance of team composition in incident management and how it can impact the success of your IMP. ...