Mastering the Art of Troubleshooting with Tabletop Exercises
Introduction In today’s fast-paced and technology-driven world, organizations are faced with numerous challenges that can disrupt their operations and impact their bottom line. According to a study by Gartner, the average cost of IT downtime is around $5,600 per minute. This highlights the importance of having a robust troubleshooting process in place to quickly identify and resolve issues. One effective way to develop and refine troubleshooting skills is through Tabletop Exercises. ...