Mastering IT Problem Management: A Comprehensive Testing Strategy
Introduction In today’s fast-paced digital landscape, IT problems can have a significant impact on businesses, causing downtime, data loss, and reputational damage. According to a study by Gartner, the average cost of IT downtime is around $5,600 per minute. Therefore, it is crucial for organizations to have an effective IT problem management process in place. A key component of this process is a well-planned testing strategy. In this blog post, we will explore the importance of IT problem management and provide a comprehensive testing strategy to help organizations minimize IT problems and ensure smooth operations. ...