The Core of IT Configuration Management: Understanding the Ideal Team Composition
The Importance of IT Configuration Management in Modern IT Environments In today’s fast-paced and ever-evolving IT landscape, effective IT Configuration Management (ITCM) has become a crucial aspect of any organization. According to a study by Gartner, 80% of IT outages are caused by poorly managed changes to the IT infrastructure. This statistic highlights the need for a robust ITCM process, which requires a well-structured and diversified team to manage the complexities of IT infrastructure. ...