Effective IT Problem Management: Best Practices for Minimizing Downtime
Introduction In today’s fast-paced digital landscape, IT problem management is crucial for minimizing downtime and ensuring business continuity. According to a study by Gartner, the average cost of IT downtime is around $5,600 per minute, which can quickly add up to significant losses. Effective IT problem management can help organizations reduce downtime by up to 80% (Source: Forrester). In this blog post, we will explore the best practices for IT problem management, highlighting the key strategies and techniques for minimizing downtime and ensuring optimal IT service delivery. ...