Business Process Improvement

Introduction In today’s fast-paced digital landscape, organizations are constantly faced with the challenge of keeping up with rapid technology evolution. The IT sector is no exception, with emerging technologies like artificial intelligence, cloud computing, and the Internet of Things (IoT) revolutionizing the way businesses operate. To remain competitive, IT teams must adopt a culture of IT Continuous Improvement, enabling them to adapt to changing technological landscapes and drive innovation. In this article, we’ll explore the importance of IT Continuous Improvement in the era of rapid technology evolution and provide practical strategies for implementation. ...

Introduction The ITIL (Information Technology Infrastructure Library) framework has been a cornerstone of IT service management for over three decades. With over 2 million certified professionals worldwide, ITIL has been widely adopted across various industries. However, with the rise of digital transformation and DevOps, many organizations are starting to question whether ITIL is still the best choice for their IT service management needs. According to a survey by ITIL’s governing body, AXELOS, 71% of organizations reported using ITIL to improve their IT service management capabilities. However, 21% of respondents also reported that ITIL was not suitable for their organization’s needs. This raises an important question: are there alternative solutions to the ITIL framework that can provide better value for organizations? ...

The Rise of Workflow Automation In today’s fast-paced business environment, companies are constantly looking for ways to increase efficiency, reduce costs, and improve productivity. One way to achieve these goals is through workflow automation. According to a report by MarketsandMarkets, the workflow automation market is expected to grow from USD 4.5 billion in 2020 to USD 18.45 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 27.7%. This growth is driven by the need for organizations to digitize and automate their business processes, which can lead to significant benefits such as increased accuracy, reduced manual errors, and improved customer satisfaction. ...

Bridging the Gap: The Importance of Team Composition in Robotic Process Automation (RPA) As organizations embark on their digital transformation journey, Robotic Process Automation (RPA) has emerged as a key technology to drive efficiency, productivity, and innovation. According to a study by Gartner, the RPA market is expected to reach $1.3 billion by 2025, growing at a compound annual growth rate (CAGR) of 23.6%. However, the success of RPA initiatives depends on a crucial factor: team composition. In this blog post, we’ll explore the importance of building a well-rounded team to unlock the full potential of RPA and drive business success. ...