Mastering the Art of Reputation Management: A Step-by-Step Learning Path
Introduction In today’s digital age, a single bad review or negative social media post can spread like wildfire and damage your business’s reputation in a matter of minutes. This is where reputation management comes in – a crucial aspect of maintaining a positive online presence. According to a study, 85% of customers trust online reviews as much as personal recommendations, making it essential for businesses to prioritize their online reputation (Source: BrightLocal). In this article, we’ll outline a step-by-step learning path to master the art of reputation management. ...