Mastering the Basics of IT Operations Management
Introduction IT Operations Management (ITOM) is the process of managing and maintaining an organization’s IT infrastructure, ensuring its stability, security, and efficiency. According to a report by MarketsandMarkets, the ITOM market is expected to grow from $37.41 billion in 2020 to $56.12 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 8.5%. In today’s digital age, IT operations management is crucial for businesses to stay competitive and deliver high-quality services to their customers. In this blog post, we will explore the basic principles of ITOM, its importance, and its key components. ...