The Evolution of IT Support Skills: From Help Desks to AI-Powered Solutions
The Evolution of IT Support Skills: An Introduction The world of IT support has undergone significant transformations over the years. From the early days of help desks to the current AI-powered solutions, IT support skills have evolved to keep pace with changing technology and user needs. In this blog post, we will explore the development history of IT support skills, highlighting key milestones, statistics, and trends that have shaped the industry. ...