The Dark Side of Shadow IT: Lessons Learned from Low-Code/No-Code Platform Failures

The Allure of Low-Code/No-Code Platforms and the Rise of Shadow IT

The rapid adoption of Low-Code/No-Code platforms has revolutionized the way businesses approach digital transformation. These platforms promise to empower non-technical users to build custom applications without extensive coding knowledge, increasing agility and reducing costs. However, this trend has also given rise to a phenomenon known as Shadow IT, where unauthorized, non-sanctioned technology is used within an organization. According to a report by Stratecast, 80% of employees admit to using unauthorized technology at work, and this number is expected to grow.

The Failure of Low-Code/No-Code Platforms in Shadow IT Environments

One of the primary reasons Low-Code/No-Code platforms fail in Shadow IT environments is the lack of IT oversight and control. Without proper governance, these platforms can quickly spiral out of control, leading to security vulnerabilities, data breaches, and compliance issues. A study by Gartner found that 70% of organizations experience significant data breaches due to unauthorized technology use.

SECURITY RISKS ASSOCIATED WITH SHADOW IT

Low-Code/No-Code platforms can also introduce security risks, such as the use of weak passwords, unpatched vulnerabilities, and inadequate encryption. According to a report by Ponemon Institute, the average cost of a data breach is $3.92 million, highlighting the devastating consequences of ignoring Shadow IT security risks.

INADEQUATE TRAINING AND SUPPORT

Another factor contributing to the failure of Low-Code/No-Code platforms in Shadow IT environments is inadequate training and support. Without proper guidance, users may struggle to build effective solutions, leading to frustration, abandonment, and wasted resources. A survey by LinkedIn found that 74% of employees want more training on emerging technologies, emphasizing the need for comprehensive support.

THE LACK OF INTEGRATION AND INTEROPERABILITY

Low-Code/No-Code platforms may also fail in Shadow IT environments due to the lack of integration and interoperability with existing systems. Without seamless integration, data silos can form, hindering collaboration and impeding business decision-making. According to a report by MuleSoft, 97% of organizations face integration challenges, highlighting the importance of addressing this issue.

ORGANIZATIONAL RESISTANCE TO CHANGE

Finally, organizational resistance to change can also contribute to the failure of Low-Code/No-Code platforms in Shadow IT environments. Some employees may resist adopting new technology, fearing job displacement or changes to traditional workflows. A study by McKinsey found that 70% of change initiatives fail due to inadequate communication and resistance to change.

Conclusion

The failure of Low-Code/No-Code platforms in Shadow IT environments is a pressing concern for organizations seeking to harness the power of digital transformation. By understanding the lessons from these failures, businesses can take proactive steps to mitigate risks, provide adequate training and support, ensure seamless integration, and address organizational resistance to change.

As you reflect on your own organization’s use of Low-Code/No-Code platforms, we invite you to share your experiences with Shadow IT. Have you encountered similar challenges? How have you addressed these issues? Leave a comment below to continue the conversation.